FAQ's

A safe deposit locker is located in a vault, which is built in accordance with the Reserve Bank of India guidelines followed by all banks in India. It is the safest place to keep your valuables and offers confidentiality and privacy.

Following documents are required for renting the locker.

1. Photo ID :any one of the following: Ration Card, Voter ID Card, Passport, Driving License, Income Tax PAN card.

2. Address proof :any one of the latest - Electricity bill, Telephone bill, Municipal Tax bill.

3. Photos :latest passport size photographs of all persons who would operate the locker.

4. Rent :100% Advance payment of rent for the locker as per the period term, including taxes as applicable.

5.Leave and license document to be executed between you and METROPOLIS VAULTS.

Unlike what is generally offered by banks, we at Metropolis Vaults offer dual keyed safe deposit lockers and safes in 7 sizes Depth of all lockers 20”". You may request for special storage services, which can be designed, as per your specific need.

METROPOLIS VAULTS commenced operations in 1994 at its own premises located at Hauz Khas, New Delhi.

METROPOLIS VAULTS helps you obtain ALL RISK COVERED insurance from reputed GOI’s insurance company.

METROPOLIS VAULTS have been built as per specifications laid down by Reserve Bank of India (RBI) for design and building of vaults. Built to RBI specifications, you can be rest assured that the lockers inside these vaults are fire, burglary and theft resistant.

We do not possess any master key with us. The key with which we open the locker along with the key given to you is only meant for dual access.

Yes, we provide you with a Renter’s own lock at extra cost.

In case you lose the key, you will have to sign the declaration form & indemnity bond and after we receive the papers, we will intimate the Godrej service engineer, who will drill open the locker in your presence. A new lock and key will be installed, and the new key will be given to you the same day.

You can access any number of times. We are more than happy to serve you.

You can access locker 361 days a year.

Only you and the person or persons authorized by you.

Upon receipt of a death certificate and succession certificate the contents of your locker will be frozen until proper authorization is provided by an authorized person [nominee/custodian] to obtain access to your locker.

We offer only one rental period : 1 year.